Program Assistant (part-time)
Monday – Friday 9 am to 1 pm
The Program Assistant will be responsible for supporting the Day Resource, Crisis Intervention, and Shelter programs.
Duties and Responsibilities:
- Answer phones and assist callers
- Process mail daily
- Create and maintain client files
- Work the front desk when needed
- Meet with crisis clients and obtain all crisis information as well as updating clients with crisis decision
- Assist clients with appropriate community referrals and resources
- Receive in-kind donations and put them away
- Keep supply of all organization forms updated
- Assist with special events and fundraising
- Data entry into the Homeless Management Information System (HMIS)
- Purchase and pick up supplies as needed
- Oversee work of maintenance vendors
- Assist staff to accomplish the work of the organization
- Other duties assigned
Job Qualifications:
- A minimum of 2 years administrative experience
- Experience/comfort working with homeless and mentally ill population
- An understanding of and respect for the diversity within a community
- Experience in using Microsoft Office, data entry, and multi-line phone system
- Ability to communicate effectively in a personable and professional manner
- Ability to multi-task and work in a fast-paced environment
- Initiative and ability to accept new challenges and assignments
- Must have car and valid driver’s license
Salary & Benefits:
Hourly pay-$15.00 per hour
Simple IRA matching after one-year employment
Physical Demands
Walking, standing and sitting for short periods of time. Lifting up to 40 lbs. Reasonable accommodations will be made if necessary. Reach of Washington County is an Equal Opportunity Employer.
If you are interested and feel you are qualified for this position, please submit your resume and cover letter to Dana Jenkins at dana@reachofwc.org by Monday, December 7. No phone-calls please.